Last Updated: July 28, 2026
At Kitabry.com, we value your privacy and are committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, and safeguard your information when you
visit our website or make a purchase.
1. Information We Collect
We collect information necessary to process your book orders and improve your shopping experience:
- Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number provided during account creation, checkout, or via comment forms.
- Payment Information: Payment details processed securely through encrypted third-party payment gateways. We do not store your credit card, debit card, or net banking credentials.
- Device and Browsing Data: IP address, browser user agent string for spam detection, and website usage statistics collected automatically via cookies.
- Uploaded Media: If you upload images to the website (such as profile pictures or unboxing proof), you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract this data.
2. Cookies
Kitabry.com uses cookies to remember items in your shopping cart, save your preferences, and keep you logged in:
- Comments: If you leave a comment or review, you may opt-in to saving your name, email address, and website in cookies for your convenience. These last for one year.
- Account Login: Temporary cookies are used at login to check browser compatibility. Actual login status cookies persist for two days, while screen options persist for a year. Selecting “Remember Me” keeps you logged in for two weeks.
3. How We Use Your Information
Your data is used strictly for operational, security, and compliance purposes:
- To process, package, and deliver your book orders.
- To manage your user account, handle password resets, and verify Cash on Delivery (COD) orders via your phone number.
- To send order confirmations, tracking details, and customer support updates.
- To check user-submitted reviews and comments through automated spam detection services.
4. Data Sharing with Third Parties
We do not sell, rent, or trade your personal data. We only share information with trusted service providers necessary to run Kitabry.com:
- Courier Partners: To ship and deliver your books.
- Payment Gateways: To process secure online prepaid transactions.
- Gravatar Service: An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you use it. Once your review or comment is approved, your profile picture is visible to the public alongside your content.
5. Data Retention and Your Rights
- Retention: If you leave a comment or review, the comment and its metadata are retained indefinitely to automatically approve follow-up remarks. Account profiles are stored as long as the account remains active.
- Your Rights: If you have an account or have left comments, you can request an exported file of the personal data we hold about you, or request that we erase your data. This excludes data we are legally obliged to keep for administrative, legal, or security purposes.
